Any one of you Guys know about integrating OTRS with AD

Dear Viewers,

I configured otrs in my rhel 6 and when i’m trying to integrate otrs application to AD using ldap i’m facing some issue’s, i want to know how to integrate otrs with Ad, so if any one of you guys know how to integrate the otrs with AD please let me know

Thank You,
Raghu.

Hi, I’ve integrated Otrs with ldap and works fine, you can find some examples in Otrs webpage.

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try to follow this videos from the Otrs webpage:

http://www.otrs.com/12931/

Hi Guys

Thank you all for your response, actually i checked all those while integrating otrs with A.D but i faced some issues while configuring :confounded: , however i configured otrs with ldap :relaxed: so if you guys face any issue with this i’m here to help you bcoz i gained good exp while working on this :grinning: .

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Finally you did yourself, great job @raghuu and hope you will help other fellow users who face similar problems in future…:smile:

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it would be great if you wrote an article about it so that users can simply follow it and ask questions after trying out like you did.